352.284.5163
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Products and Returns

  • Stock Returns
  • Return Guidelines
  • Order Cancellations
  • Warranty
  • Stock Returns
    Customers may return any Stock Product* purchased from Watch Bugs Grow LLC for any reason within 30 days of delivery, provided it is in new and sell able condition, in its original packaging, and returned in accordance with this section and our returns guidelines section below.
    There will be NO restocking fee** if the return is requested within 30days from date of item receipt and the product is in transit back to us with in 7 days of requesting the return
    There will be a 20% restocking fee for returns not in transit within 7 days of return request .
    When Watch Bugs Grow LLC receives a returned product, and product is in acceptable condition and in its wrapper or box, a credit will be processed to your account. The credit will be full amount paid, minus any actual outbound shipping paid by us to ship the original order to you, and applicable restocking fees incurred by shipping delay.
    Absolutely no returns will be accepted after 30 days of item receipt.
    Special orders purchased from Watch Bugs Grow LLC are not returnable for credit.
    We can only refund money to the original purchaser. If item was received as a gift the items may be exchanged for different items.
    Return shipping costs will be at the customer's expense, unless deemed defected by Watch Bugs Grow LLC
    * Stock Products - products that are not personalized or custom made
    ** no restocking fee - no additional fee for handling returns
    *** actual outbound shipping Many of our products come with free shipping, if you return a product that received free shipping our actual outbound shipping costs will be deducted from your return refund.
    Return Guidelines
    To return a Product, Customer must call 352.284.5163 or email a return request to butterflyfarmingsupplies@aol.com to request a Return Goods Authorization form ("RMA"). The RMA form will provide detailed instructions on the return process. .
    A Return Authorization number (RA#) will be given you at this time and must accompany all returns. Clearly write the RA# on the outside of the package being returned.
    We will not be able give you a RA# without the information below.
    • order number
    • item(s) being returned
    • reason for return
    Watch Bugs Grow LLC cannot be held responsible for packages that are lost or damaged in transit during the return process. Please be sure to properly package and insure all return shipments.
    Watch Bugs Grow LLC will not accept any shipment sent C.O.D.
    Stock Order Cancellation
    You may cancel a stock order at any time without incurring any shipping and/or restocking fees prior to an order being shipped. Orders that have been shipped but not yet received by you cannot be cancelled. You can, however, return the merchandise without being charged any restocking fees as long as the return is processed according the our returns policy.
    Custom Order Cancellation
    Custom or personalized orders where production has begun cannot be canceled.
    Custom/Personalized Returns
    Custom made and personalized items are not eligible for a return credit. In the event that a custom or personalized order is damaged or lost in shipping the order would be replaced by Watch Bugs Grow LLCs.
Company Information
Phone: 352.284.5163
Email:butterflyfarmingsupplies@aol.com
Mailing Address
Watch Bugs Grow LLC
9702 SW 128th Place
Brooker FL 32622
Thank You